Frequently asked questions

We`re happy to answer your questions

How do I download the app?

Head on to Google play store/Apple store on Android/iOS, Search for Whipcare app and download.

Is Whipcare free to use?

Yes, Whipcare gives you access to quality car care services within your location for FREE.

How do I earn as a service provider?

To earn as a Service Provider, all you have to do is Download The App, Register as a Service Provider, complete KYC verification, set up your services and start getting Booking Requests.

What payment methods are accepted?

Our payment methods include Transfer and Debit Card, and In-app wallets.

How do I create an account?

Open the app and click on the "Sign Up" button. You can create an account using your email address, or by linking your social media accounts.

How do I book a service?

After you have created your account successfully, click "Book" on your bottom bar to proceed booking any car care service of your choice and get connected to the available ones around your location.

Can I reschedule or cancel a booking?

Yes, you can cancel a booking. However, in some cases, a cancellation fee may be charged.

How to become an affiliate with Whipcare?

To become an affiliate, kindly reach out to us via support@whipcare.app and we will contact you on further details.

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